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Site Policies

In order to provide our Network affiliates and consumers with the most relevant, trusted and accurate information available, 1-800-House-Call accepts advertising and sponsorships from various third parties. To clearly differentiate sponsored versus editorial content and ensure objectivity, 1-800-House-Call has created the following guidelines to govern Advertising on the 1-800-House-Call Network of Sites.

For the purposes of this document, the terms "Advertising” and “Advertisements" will include banners, ‘sponsored by’ logos, contextual advertising, sponsored content, and promotions. All third party (sponsored) content must adhere to the 1-800-House-Call Advertising policy. 1-800-House-Call has sole and absolute discretion with respect to interpretation and enforcement of this policy. 1-800-House-Call may change this policy at any time by posting a revision to the 1-800-House-Call Network and/or notifying Advertisers. 1-800-House-Call’s policy is as follows:

  1. 1-800-House-Call does not endorse products, services or companies. The acceptance of any Advertisement or Promotion will never indicate an endorsement of the sponsor and its product and/or service being offered.
  2. 1-800-House-Call has sole discretion in determining the types of Advertising that will be accepted and displayed on the 1-800-House-Call Network.
  3. 1-800-House-Call does not accept Advertising that, in 1-800-House-Call's opinion, is not factually accurate and in good taste.
  4. 1-800-House-Call recognizes and maintains a distinct separation between advertising/sponsored content and editorial/decision-making subject matter. All Advertising, promotional, sponsored or marketing content on the 1-800-House-Call Network will be clearly identified as an "Advertisement."
  5. Clicking on an ad unit will redirect users to either an advertiser's site, relevant information on 1-800-House-Call, or a Sponsored content section within 1-800-House-Call. Sponsored sections are clearly labeled as such with the name of the sponsoring entity always displayed.
  6. 1-800-House-Call reserves the right to reject, cancel, or remove Advertising from the 1-800-House-Call Network at any time, and will promptly notify the advertiser to provide a reasonable explanation.
  7. 1-800-House-Call reserves the right to determine the appropriate placement of the Advertising on the 1-800-House-Call Site.
  8. It is the Advertiser’s responsibility to comply with all applicable domestic and foreign laws, including applicable laws and regulations of regulatory bodies. This includes pharmaceutical advertising to physicians and consumers that must comply with FDA guidelines for Direct to Physician (DTP) and Direct to Consumer (DTC) advertising.  Additionally, underwritten CME programs  must be labeled in accordance with the guidelines of the Accrediting Council for Continuing Medical Education (ACCME) and any other relevant accrediting bodies. 1-800-House-Call will not monitor compliance with applicable laws and regulations, but reserves the right to review all Advertising for compliance with applicable laws and regulations. If 1-800-House-Call becomes aware of any breach or potential breach of any applicable law, regulation, or guideline, 1-800-House-Call may remove the Advertising.
  9. 1-800-House-Call will never share personally identifiable information about consumers. It may share aggregated, non-personal information with advertisers regarding how the 1-800-House-Call site is used. However, information in these summary reports cannot be linked to individual users.
  10. 1-800-House-Call, its advertising affiliates, and/or advertising networks may place cookies on a user’s browser in order to deliver more relevant advertising and to control the sequence of ads they see. When 1-800-House-Call delivers advertisements, it may utilize age, gender, and location along with the content being viewed as targeting parameters. For more information about how 1-800-House-Call protects users’ privacy, please click here for the Privacy Policy.
  11. No Advertising will be allowed on the 1-800-House-Call Network that could potentially compromise the reputation of 1-800-House-Call or 1-800-House-Call’s Network Affiliates.
  12. Certain categories of Advertising are prohibited on the 1-800-House-Call Advertising Network at all times. These categories include, but are not limited to, the following:
  • Illegal products whose distribution would violate the law
  • Products that make false or misleading claims
  • Alcohol
  • Weapons, firearms, ammunition, or fireworks
  • Gambling
  • Pornography or related themes
  • Material deemed discriminatory against a race, religion, or other group of people
  • Unreasonable, exaggerated, or unsubstantiated product or service claims
  • Advocating a political, religious, or publicly controversial position
  • Advertisements that compromise user experience by expanding beyond defined advertising space without user initiation
  • User-initiated advertisements that do not close upon scroll off or  do not provide a “close” option

Corrections Policy

1-800-House-Call.com strives to provide accurate and timely health news to our readers.  The following is our policy regarding corrections submissions.
  1. All inquiries regarding the veracity of specific elements of 1-800-House-Call.com stories are answered by an editor.
  2. The outcome of the findings is sent to the person that made the inquiry.
  3. If a correction is required, an updated version of the story is sent in the next scheduled feed for 1-800-House-Call.com and an email is sent to all clients, notifying them of the change.
  4. If the editors believe no change is necessary, a response is sent to the person who made the inquiry with an explanation.

Ethics Policy

All 1-800-House-Call.com news articles are independently written, reflecting a sound editorial policy free from outside influences or bias. 1-800-House-Call.com does accept advertising and derives revenue from clients who subscribe to the news service and eNewsletter programs.
  1. All 1-800-House-Call.com editorial staff members and freelancers are required to disclose any financial investments in or involvement with any company that may be the subject of a 1-800-House-Call.com news articles.
  2. All news articles are bylined, and brief biographies of the news service's regular correspondents can be found in the "About Us" section.
  3. The sources of all content in each story -- be they interviewees or research studies -- are clearly identified in a source box at the end of each 1-800-House-Call.com article.
  4. Clients cannot insert advertising, links or promotional material into 1-800-House-Call.com news articles.