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Urgent Care Clinics

About Urgent Care

Urgent care centers provide walk-in, extended hour access for acute illness and injury care that is either beyond the scope or availability of the typical primary care practice or retail clinic.  There are over 8,500 urgent care centers in the US.

Urgent care centers have a broader and deeper scope of services than retail clinics, but are not equivalent to emergency departments. Urgent care ideally helps in reserving the nation's emergency room resources for more serious, life-threatening conditions.

Urgent care helps to improve both access to care and proper utilization of health system resources.  There are many studies by the CDC and others that identify significant numbers of patients who went to an ER that could have been treated in urgent care centers.

The ability of an urgent care center to provide immediate care for acute, non-life threatening illness and injury is a critical component of any community’s health system.  Cooperation between patients, primary physicians, emergency departments and urgent care providers can create a network of care options that puts the patient in the right hands at the right time for the right level of care.

Urgent Care Industry Growth

In the US, the number of urgent care centers is increasing by about 300 per year (approximately 332 from 08-09 and 304 from 09-10) - more in some areas.
Source: ucoa.org

Facts

According to an article in the December 13/27 issue of Archives of Internal Medicine, of 3.6 million adults visiting an acute care site during a five-year period, almost a third sought care at two or more hospitals.

Of the 3.6 million adult patients visiting an acute care site, 1.1 million (31 percent) visited two or more hospitals during the study period and accounted for 56.5 percent of all acute care visits. The authors also identified a subgroup of 43,794 patients (1 percent) that visited five or more different hospitals, accounting for roughly one-tenth of all acute visits.

Compared with patients with repeat visits to the same site, the researchers found that patients visiting multiple sites tended to be younger, were more likely to be male, were more frequently hospitalized, incurred higher charges at any one visit and were more likely to have a primary psychiatric diagnosis listed as the reason for their visit.